Crestmont Volkswagen dealership customer reviews

181 Reviews

4.9 out of 5 stars

5 star

162

4 star

3 star

2 star

1 star

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devilznj 02 Dec 2017

Went to work immediately on my vehicle and I was out of there in a very reasonable amount of time. Reviewed what was done and the current condition of my vehicle. From the minute you check in until the valet brings you your car you and treated with respect.

5 rate

VWdasauto 29 Nov 2017

Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with estimates and suggestions to solve the problem.

5 rate

VWdasauto 29 Nov 2017

Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with estimates and suggestions to solve the problem.

4 rate

Ken706 30 Sep 2017

The repair took longer than anticipated but that apparently was the result of a delay at the body shop in Morristown. Bob Gross was very helpful and courteous.

4 rate

maddielu 30 Aug 2017

After a horrific experience with another dealership, I was referred to Crestmont by a regional Toyota rep as well as some friends. Even though it was too late to get me the exact vehicle I ordered 7 months prior, Crestmont managed to pull strings and get me my 2nd choice vehicle with record turn-aro...und time. My SUV was ordered within 24 hours of contacting them, and they kept me in the loop throughout the 4-5 weeks wait for the vehicle. Everyone at Crestmont demonstrated true professionalism and emphasis on customer satisfaction. Show more

5 rate

Nick Z., Bayonne, NJ 16 Aug 2017

I selected this place because a friend told me about it. Also he was surprised at the high rating this place has online. When I checked, it was true. It's crazy how DEALERSHIPS online have such Terrible ratings. Like really, these managers must not care. Anyhow I was impressed with their rating and ...decided to go here despite there being closer vw dealerships in relation to where I live. Worth it, they were friendly and quick. All I had done was an oil change and filter replacement. It was neat too because there was a special promotion which dropped the price down and on top of that I received a $20 rebate which I'll use on my next change. I intend on using this location for all my vw maintenance needs :) Show more

5 rate

Joe N 15 Aug 2017

This dealership always goes above and beyond to meet my service needs. Treat me like a friend and just a customer. I can't thank them enough for being treated this way.

5 rate

grange37 29 Jul 2017

This was my third vehicle purchased from Crestmont. Each time I make a purchase I am very satisfied. The staff is helpful and pleasant and they make me feel my business is appreciated.

5 rate

Kate 07 Jul 2017

I have now leased two Jettas with Josh and both experiences were great! He makes a process that can sometimes be daunting much easier and more enjoyable. Josh is very quick to respond back to my numerous e-mails and made the transition of returning the car and leasing a new one go so smoothly. It ma...kes a huge difference. Nancy was a pure delight. Her personality is one-of-a-kind! The whole team was wonderful. I'm looking forward to doing this again in three years! Show more

5 rate

Holly C., Lincoln Park, NJ 06 Jul 2017

NANCY is the absolute best! she treats you like family! It was not the right time for me to get the vehicle I was looking at but when I'm ready I will head here! She seriously made car buying and all the paperwork fun! Did not harass me at all and was extremely helpful! the entire dealership was jus...t a great place Show more

4 rate